Discovery card cancellation, disgusting service.

In March this year, I requested to cancel my discovery card as it was accumulating unnecessary charges. I was instructed to fill in the cancellation form and send this back to them with the proof of the outstanding payment (amount provided by them) which I faithfully did. I received a reply after a bit of nudging that the card would be closed in 5-7 days. The next statement I received was in April, to my dismay, the card had somehow survived execution. I was now due to pay R160.00 plus charges. To cut a long story and boring you to death, I was told that I had not cancelled the card protection policy. This begs the question, why would I need card protection on a cancelled card? Why wasn't this charge included in the amount I was given? Apparently, and you are not told this, you need to give them a months notice to cancel the card protection, otherwise, you will continue to pay for the rest of your life. (you need to be psychic or its probably somewhere in the very, very small fine print). After numerous emails, calls and threats, I finally gave up and opted to pay the amount, now close to R400. Now all I can do is pray, cross fingers and toes, that the ordeal is finally over. My advice to you all out there, be very careful if you apply for a credit card from Discovery. You can get one delivered in a day or two but a lifetime to cancel.