DR
Darrell R

1 reviews | Active since Nov 2015

07 Jan 2017, 10:45

Discovery Card can't even issue a credit card, but charge me for useless service

<p>I app**** for a Discovery Credit Card in Decemebr 2016. My application was for a priciple card and a secondary card for my wife.</p> <p> </p> <p>They delivered teh secondary card on 14 Decemebr 2016, but failed to issue the primary card. I had to contact them to find out what was going on. Nobody got back to me to apologise or offer any sweetener to resolve the matter.</p> <p> </p> <p>In spite of tyeh fact that they did not deliver the required card, they are still charging full for a service that I am not using an still cannot use because they have not sent the card.</p> <p> </p> <p>Another prime example of urine impoverished service from Discovery.</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply09 Jan 2017, 10:16
Official

Dear eaglet1975

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this morning.

We sincerely apologize for any inconvenience caused in this matter.

Your reference number is – ***