TS
Theo S
1 reviews | Active since Oct 2015
25 Feb 2019, 08:51
Discovery Card Bad Service
On 19/02/19 I paid up my Discovery card in full and requested the account to be closed. I filled in the account closure request document and mailed it back to them to close the account. I have on two occasions sent mails asking what the status are of my request without reply. Please close this account ASAP.
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Discovery Bank's replyOfficial
26 Feb 2019, 11:32Hi Theovs78
Thank you for bringing this matter to our attention.
Kindly note, the Apple Watch benefit needed to be removed from your profile, before we could close your Discovery Card account.
We have emailed you confirmation that your Discovery Card is now closed.
Regards
Thank you for bringing this matter to our attention.
Kindly note, the Apple Watch benefit needed to be removed from your profile, before we could close your Discovery Card account.
We have emailed you confirmation that your Discovery Card is now closed.
Regards
Discovery Bank's reply26 Feb 2019, 11:32
Official
Hi Theovs78
Thank you for bringing this matter to our attention.
Kindly note, the Apple Watch benefit needed to be removed from your profile, before we could close your Discovery Card account.
We have emailed you confirmation that your Discovery Card is now closed.
Regards
Thank you for bringing this matter to our attention.
Kindly note, the Apple Watch benefit needed to be removed from your profile, before we could close your Discovery Card account.
We have emailed you confirmation that your Discovery Card is now closed.
Regards