KJ
Ken J

1 reviews | Active since Jan 2015

08 May 2015, 12:17

Discovery Card Application declined

It is a fact that if you have an income of R40,000 / month in overseas pensions but do not transfer this amount every month you will be declined a card. I normally transfer sufficient funds every three years or on an 'as needed' basis. If you like me do not have hard copies of pension statements and have to request these from overseas then the time it takes to get here means your application time frame will have elapsed.<br> When I said this was totally unsatisfactory and I felt Discovery was a company that I did not wish to deal with and that I wished to cancel my Health Plan. Their attitude was 'sorry I felt that way'. Hello Momentum

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Replies (1)
Discovery Bank
Discovery Bank's reply08 May 2015, 15:04
Official
Hello kjenkins,

Thank you for your comment and for bringing this matter to our attention.

We are investigating the matter and will feedback to you shortly.

Regards

Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Fax: +***
Email: ***
URL: http://www.discovery.co.za