LS
Lorinda S

1 reviews | Active since Oct 2018

21 Jun 2024, 11:37

Discovery Call centre

The issue is still not resolved with the credit card and the ITC. If you call it is a call centre if you ask to speak to a manager you been cut off and refuse.

So how can this be resolved or should it be taken to the ombudsman to resolve.

0
Replies (1)
Discovery Bank
Discovery Bank's reply24 Jun 2024, 10:54
Official
Hi Lorinda 

Thanks for reaching out to us. 

I have reviewed your profile, and there is an outstanding amount on your account. In order to remove any negative listing with the ITC we need the settlement. 

Should you have any questions regarding this, you can email our Collections team on ***. 

Best regards,
Mpho