nS
ngoanamohube S
1 reviews | Active since Mar 2015
19 May 2021, 09:58
Discovery Blue card ****
I have been trying to cancel that useless card for the past year ,I now see that I have a bill of over R1000 ,when you want to cancel they direct you to everywhere and you still can't cancel the stupid thing. The card accumulates fees even though I haven't used it in 2 years .
Helpful (0)
Replies (2)0
Replies (2)Discovery Bank's replyOfficial
20 May 2021, 10:30Hi Ngoanamohube
Thank you for bringing this to my attention.
I have logged an account closure on your behalf as you have never used this account.
Please allow our closure team 8 days to have this account closed.
Should you require any further assistance, please feel free to contact us on (0800) 07 9697.
Regards
Girshwin
Thank you for bringing this to my attention.
I have logged an account closure on your behalf as you have never used this account.
Please allow our closure team 8 days to have this account closed.
Should you require any further assistance, please feel free to contact us on (0800) 07 9697.
Regards
Girshwin
Discovery Bank's reply20 May 2021, 10:30
Official
Hi Ngoanamohube
Thank you for bringing this to my attention.
I have logged an account closure on your behalf as you have never used this account.
Please allow our closure team 8 days to have this account closed.
Should you require any further assistance, please feel free to contact us on (0800) 07 9697.
Regards
Girshwin
Thank you for bringing this to my attention.
I have logged an account closure on your behalf as you have never used this account.
Please allow our closure team 8 days to have this account closed.
Should you require any further assistance, please feel free to contact us on (0800) 07 9697.
Regards
Girshwin
nS
ngoanamohube S's updateReviewer Update
15 Jun 2021, 13:23Hi Girshwin ....will this account ever be closed ,I actually found my official complaint regarding this card and it back dates from 2019 where your people had said they will sort out I received a statement that I now owe R1800 this is crazy and I'm sure *******...when will this be sorted?
nS
ngoanamohube S's update15 Jun 2021, 13:23
Reviewer Update
Hi Girshwin ....will this account ever be closed ,I actually found my official complaint regarding this card and it back dates from 2019 where your people had said they will sort out I received a statement that I now owe R1800 this is crazy and I'm sure *******...when will this be sorted?
