1 reviews | Active since Jan 2026
Discovery banks lack of assistance and lack of support
Hi guys. Just a quick post as to how I've been handled. So for 3 weeks nice placed 10 to 20 calls at roughly 20-30min each with discovery . They randomly locked my banking app on Christmas and I've followed all the different steps to get it working . My app is still locked. And they do not get back to me ever. There's always excuses and they kill the calls in my ear. I can not pay rent I have bills to pay and I'm getting fines for late payments and threats of being evicted because of rent.. They told me there is no manager available or supervisor to sort this out immediately. Does anybody know how I can sort this out ASAP please. It's causing loads of stress and pressure. I feel like the bank doesn't give a **** about their clients. Please help!!??
I am so sorry for the frustration caused.
Please let me know what error you are receiving preventing you from logging into the Bank app, so I can look into it.
Regards,
Yuvna
I am so sorry for the frustration caused.
Please let me know what error you are receiving preventing you from logging into the Bank app, so I can look into it.
Regards,
Yuvna
PS: excuse my language and/or "attitude".
Im just sick of this Tom foolery and incompitency from a " good " bank...
I got better service at both my other banks.
( I WILL BE LEAVING DISCOVERY if my **** is not taken care of now this morning )
Regards Ryan Otto
PS: excuse my language and/or "attitude".
Im just sick of this Tom foolery and incompitency from a " good " bank...
I got better service at both my other banks.
( I WILL BE LEAVING DISCOVERY if my **** is not taken care of now this morning )
Regards Ryan Otto
I apologize once again for the inconvenience. As stated via DM, I am looking into your case and trying to resolve your issue as soon as possible.
Regards,
Yuvna
I apologize once again for the inconvenience. As stated via DM, I am looking into your case and trying to resolve your issue as soon as possible.
Regards,
Yuvna
