Discovery Banking - Jokes

I have been a discovery client for 5+ years and my credit card limit has been the same rediculous R1500 since i started.

Since then i have taken up other credit cards and personal loans and discovery throughout that process declined a limit increase, other institutions gave it instantly.

During the last 6x months i have settled R200k in short term debt and closed the R40k limit credit card through standard bank after settling it. I did all this in order to "qualify" for a limit increase on my Discovery card.

And i am shocked that the increase in limit was declined once again. My installments on all the other debt paid off i am saving monthly now is in the region of R8000.

I have never skipped any debt repayments and my ITC profile is in the top 1% in the country.

Discovery states it is declined for affordability reasons, but a R30k credit card balance installment will be in the range of R2500...(I only want the limit increase to qualify for the Vitality device benefits) I am not even looking to spend the damn limit.

I am R8000 better off per month, than I was months ago and at that time still managed to "afford" all the other installments.

I would like to know if the analysts at discovery had any maths and what kind, because you need a lesson in how to use a calculator.

If someone in senior management does not contact me with a resolution, then I will cancel and move everything I have with Discovery: Medical aid R9500 per month; Insurance R4400 per month; Bank and credit card (Cute R1500 limit)....

Below reference number is the call centre reference when i phoned them earlier today: ***