1 reviews | Active since Nov 2016
Discovery Banking is not a true ban**** No service, but quick to take service fees!!!
The new Discovery Bank is not working for me on any level, but VERY QUICK to take money for banking services which do not exist or work. I registered on internet banking, but can't make pay any beneficiaries. This is a huge concern and something which I cannot wait for. I downloaded the app and went through the registration. Once done, I tried so sign in again, but the app is hanging on the first screen. I have forwarded a screenshot on 10 April to *** as requested by the consultant at customer care when I phoned in with the issue. Today I have tried again to lock into the banking app, but the problem is still there and no reply on my email. On registration I have added my address as it is in the Netherlands. The Netherlands and most European countries relies on the postal code. The app can only accept numeric numbers. European postal codes are alphanumeric. I eventually decided to add my daughter's address in South Africa. Now, I will have a credit card in South Africa and no banking app where I can make use of the credit card benefits nor can I pay any beneficiaries, but PAYING for all these services. Truly the WORST banking experience I ever had with a bank.
