CJ
Charles J
1 reviews | Active since Jul 2013
02 Dec 2019, 10:46
Discovery Banking App
My blood is boiling today. I have been having issues with the Disovery Bank app for more than 10 days. I have phoned the call centre on several occasions and sent emails as support. I have logged it as app feedback on the iOS store as well. I am getting no response. This is a banking app. Clients' issues need to be addressed immediately.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
04 Dec 2019, 16:37Good day Mr Joubert
Thank you for bringing your concerns to our attention.
An email has been sent to you requesting further information relating to your query.
Please reply to the email with the information required for further assistance.
Kind regards
Neo Senwelo
Thank you for bringing your concerns to our attention.
An email has been sent to you requesting further information relating to your query.
Please reply to the email with the information required for further assistance.
Kind regards
Neo Senwelo
Discovery Bank's reply04 Dec 2019, 16:37
Official
Good day Mr Joubert
Thank you for bringing your concerns to our attention.
An email has been sent to you requesting further information relating to your query.
Please reply to the email with the information required for further assistance.
Kind regards
Neo Senwelo
Thank you for bringing your concerns to our attention.
An email has been sent to you requesting further information relating to your query.
Please reply to the email with the information required for further assistance.
Kind regards
Neo Senwelo
CJ
Charles J's updateReviewer Update
11 Dec 2019, 13:08Thank you very much to Jaco and Neo from Discovery Bank for sorting out my issue. Thanks.
CJ
Charles J's update11 Dec 2019, 13:08
Reviewer Update
Thank you very much to Jaco and Neo from Discovery Bank for sorting out my issue. Thanks.