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khetha M

1 reviews | Active since May 2018

17 Mar 2023, 09:05

Discovery bankers fail to follow simple instructions

Discovery bankers fail to follow simple instructions like "Close my account", one has to make multiple calls and end up paying charges on an account I requested to be closed a long time ago.

0
Replies (1)
Discovery Bank
Discovery Bank's reply17 Mar 2023, 13:24
Official
Hi Kheta

Please acknowledge this as receipt of your complaint. 

I do apologise for the service you received, Ill check your case and ensure that your account closure case is escalated.

Kind Regards
Khanyi