Discovery Bank Zero Customer Service

Item: Discovery Bank
Rating: 1
Author: Fatima B

I have just been put on hold for 20 minutes by Discovery Bank while calling from the UK to South Africa. I would not treat a customer, nor a human being with such disregard. I have been struggling to get a refund on my Discovery GBP account - today 25th March 2022 is day 7. This is the worst service, ever . UK Number +***

Helpful (0)

Replies (1)

Discovery Bank's replyOfficial

27 Mar 2022, 19:13

Good day Fatima

Thanks for reaching out.

So sorry to hear about your experience but I'd love to assist.

Would you be able to give me some more information on your refund?

Kind regards
Nicolene

Discovery Bank's reply27 Mar 2022, 19:13

Official

Good day Fatima

Thanks for reaching out.

So sorry to hear about your experience but I'd love to assist.

Would you be able to give me some more information on your refund?

Kind regards
Nicolene