BJ
Bobby J

1 reviews | Active since Nov 2011

01 Feb 2024, 10:40

discovery Bank, you and vitality are a bunch of THIEVING ******!

discovery bank and vitality travel, you are a bunch of ******! Purchased a Flight Travel Ticket with a DISCOVERY CREDIT CARD, using VITALITY TRAVEL. I have been engaging since the 1st August 2023, for my refund. My broker informs me on Monday the 29th Januray 2024, that "Vitality Travel" will not refund my Comair ticket. I am unable to claim from Comair as it was purchased through VITALITY TRAVEL. Booking refernce: QTNJAC Well, here goes another client, if I can not trust you to be ethical over a R2000 flight ticket, then you certainly can't be trusted with the rest of my finances. Get bounced around from one idiot to the next retard, who cannot solve the problem. I have been Diamond status for More Than TWENTY YEARS with discovery. NO MORE. I WILL be moving ALL OF MY business from you *********** RETARDS. I have MILLIONS invested with you Clowns and that will end in February 2024. I will endeavour to bring you a LOT of BAD exposure in the near future. WAAAAAY better service providers out there. I will expose discovery bank and vitality travel, for the thieving ****** that you are.

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Replies (4)
Discovery Bank
Discovery Bank's reply01 Feb 2024, 13:55
Official
Hi Bobby

I apologize for the experience that you have had with us.

Can you kindly provide me with a full description of your query, and I will look into this for you.

Kind regards
Nkhensani 
BJ
Bobby J's update01 Feb 2024, 14:07
Reviewer Update
Please send me your email address, as I am unable to upload the ticket etc.
In summary; Purchase a Comair ticket through Vitality Travel using a Discovery Credit Card.
Discovery Bank/Vitality Travel informed my discovery broker, that they will Not refund.
I am unable to follow the claims process through the Comair Liquidation. because the ticket was purchased using Vitality Travel. Round and round and back and fourth.
BJ
Bobby J's update07 Feb 2024, 10:10
Reviewer Update
Now the 7th February.....
Any advise on the way forward?
Discovery Bank
Discovery Bank's reply19 Feb 2024, 16:44
Official
Hi Bobby,

I apologize for the delay in responding to you.

Our executive relationship manager responded to your email and had to close the case due to no response.

Please reply to the email for further assistance on your query.

Kind regards
Nkhensani