Discovery Bank - Xenophobic to Passport Holders but Accepts Passport for Medical Aid and Vitality

Dear Discovery , Please may you confirm if what your consultants are saying is true. I am a vitality and medical aid member and want to open a discovery bank account to use Vitality Travel .I was informed despite having a medical aid and vitality account with you I cannot open a bank account because I'm foreign and hold a passport number. If this is correct this is false advertising for one to join vitality and be excluded from other packages. this is XENOPHOBIC you already make money with us through your other financial instruments.