JL
Jean-Mari LUDIK

1 reviews | Active since Jan 2025

27 Jan 2025, 15:24

Discovery Bank Worst Service

Terrible service! It takes Discovery bank 2 seconds to open up a bank account for you but when there are issues on the account it takes weeks to get sorted out!!!!

All my wedding savings is in the account, and I don't have access to do transfer or make payment from the account.

Every time I speak to someone, I get told to submit something new or other paperwork that wasn't requested on the previous calls.

I deeply regret opening this account as it has just been problems since the moment it was opened.

0
Replies (1)
Discovery Bank
Discovery Bank's reply29 Jan 2025, 11:02
Official
Hi Jean-Mari

Thank you for reaching out. 

I am sorry for the inconvenience caused.

I have had a look at your account and see that there are no locks and your outstanding proof of residence documents have been approved. You should have full functionality on your accounts.

Do not hesitate to reach out to us on our toll-free number if there is anything else you require assistance with. We are open 24/7.

Have a good day further.

Regards,
Yuvna