JW
Janine W

1 reviews | Active since Aug 2017

03 Aug 2020, 18:25

Discovery Bank - worst experience of my life!

Well Discovery - 3 cards have been sent to me over the past 4 months. The first was in the wrong name, the 2nd your spelt my name incorrectly, the 3rd, after calling in numerous times to get it activated - well you activated the wrong flipping card. I have called in about this numerous times and each time you have assured me its correct. Well its not correct - no surprise there! I am trying to purchase on line and gee - I can't now can I. Another call, another 20 minutes of my cell phone usage and all because no one on Discovery side can get it right. I am sick to death of this. I wish I had never gone over to your ****** bank! I have just called in again. Again I have been promised its all sorted and again I have been promised I will be called back. Let's see. The wrong card is the one expiring 12/24, the correct card expires 09/24. All information supp****. Listen to your voice recordings. This is enough already. Janine Myles

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Replies (1)
JW
Janine W's update04 Aug 2020, 19:45
Reviewer Update
Thanks for not responding. Reference number ***. Contact Selelo. You promised to resolve this absolute cluster-f**k and call me this evening at 19h00. You have not fulfilled your obligation not only to me, but also to your employer Discovery Bank. Discovery - I am cancelling my credit card. Janine Myles