JW
Janine W

1 reviews | Active since Aug 2017

15 Jun 2020, 15:30

DISCOVERY BANK WORST EVER

So here I am again Discovery Bank - kept holding now for 17 minutes. You do not allow your consultants to call YOUR clients back. I have been retrenched and for 3 weeks I have spent hours on the phone, using my precious money on your bad service - your inept service. If my name is Janine Myles, why do you issue me with a credit card that says Janine Wain, then the 2nd card delivered is Ms Janine Myle. And on the Discovery Bank website - you refer to me as Ms Janine Myle. This is not my name. Your consultant - now 19 minutes - and I am still left holding. HOW DARE YOU CAUSE SO MUCH FRUSTRATION!!! HOW DARE YOU TREAT ME IN THIS MANNER. HOW DARE YOU GET IT WRONG SO MANY TIMES. I AM NOT GOING TO DISCONNECT AS I CANNOT AFFORD TO BE ON THE LINE FOR SO LONG - LISTENING TO SOME STUPID TUNE WITHOUT ANY HELP WHATSOEVER. AND I AM GOING TO CONTINUE TO POST ON HELLO PETER TILL THE ***S COME HOME. STILL HOLDING. I HAVE DEBIT ORDERS BOUNCING BECAUSE I CANNOT GET A CORRECT CARD FROM YOU IDIOTS AND I CANNOT ACTIVATE IT - BECAUSE EVEN THOUGH IT HAS BEEN DELIVERED - IT DOES NOT REGISTER YOUR SIDE. YOU ARE ABSOLUTELY THE WORST INSTITUTION EVER AND IF I COULD I WOULD GIVE YOU MINUS 1000. SO THANK YOU VERY MUCH FOR CAUSING SO MUCH ANGER, FRUSTRATION AND EVERY OTHER NEGATIVE THING WHEN I HAVE BEEN RETRENCHED. I ABSOLUTELY HATE DISCOVERY AND NOTHING WILL EVER CHANGE MY MIND. NOW I AM GOING TO REPORT YOU TO THE OMBUDSMAN. JANINE MYLES - GET THAT MYLES!!!

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