CP
Charmaine P

1 reviews | Active since Aug 2020

14 May 2024, 11:39

DISCOVERY BANK WORST BANK

WORST BANK EVER. FOR 2 YEARS I HAVE BEEN TRYING TO GET MY CREDIT CARD RESOLVED. I HAVE NOT HAD A VALID CARD SINCE 2022 AND MY REQUESTS FOR ONE HAVE BEEN IGNORED, THEN I TRIED TO CANCEL THE ACCOUNT AND THEY REFER ME TO FNB WHO IN TURN REFERS ME TO DISCOVERY BANK. I KEEP GETTING MONTHLY STATEMENTS AND HAVE BEEN PAYING THE BANK CHARGES FOR A SERVICE THAT I DO NOT GET. I HAVE COMPLAINED, EMAILED PHONED AND HAVE REFERENCE NUMBERS COMING OUT OF MY EARS. TO DATE THIS IS STILL NOT RESOLVED. I HAVE TRIED AND TRIED. ADRIAN GORE IT IS TIME FOR YOU TO STEP IN!!!

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Replies (1)
Discovery Bank
Discovery Bank's reply17 May 2024, 11:58
Official
Dear Charmaine 

We appreciate your feedback. 

I have reviewed your profile and confirm that you have received an email directly from one of  our Relationship Managers, please be advised that she will assist you further with your query. 

Best regards,
Mpho