PK
PETER K
1 reviews | Active since Mar 2022
02 Mar 2022, 17:34
DISCOVERY BANK WEBSITE
IT IS IMPOSSIBLE TO LOGIN TO THEIR WEBSITE. THEY SAY THAT THEY REQUIRE A TWO STAGE AUTHORISATION THROUGH THE APP ON A MOBILE PHONE. THE FIRST STEP IS TO TAKE A SELFIE BUT THIS IS IMPOSSIBLE AS IT JUST CONTINUES TO SAY "NO FACE" EVEN AFTER CONTINUIOS EFFORTS WITH CHANGING THE BACKGROUND ETC. USELESS
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Discovery Bank's replyOfficial
02 Mar 2022, 18:43Hi, Peter
Thank you for reaching out to us. You can log into the Discovery website however due to security and identification reasons we do require your bank app to be open and selfie taken to avoid any security breach. Please try again using another network connectivity option, such as 3G/4G. This error is caused by a network issue.
Regards,
Lebohang
Thank you for reaching out to us. You can log into the Discovery website however due to security and identification reasons we do require your bank app to be open and selfie taken to avoid any security breach. Please try again using another network connectivity option, such as 3G/4G. This error is caused by a network issue.
Regards,
Lebohang
Discovery Bank's reply02 Mar 2022, 18:43
Official
Hi, Peter
Thank you for reaching out to us. You can log into the Discovery website however due to security and identification reasons we do require your bank app to be open and selfie taken to avoid any security breach. Please try again using another network connectivity option, such as 3G/4G. This error is caused by a network issue.
Regards,
Lebohang
Thank you for reaching out to us. You can log into the Discovery website however due to security and identification reasons we do require your bank app to be open and selfie taken to avoid any security breach. Please try again using another network connectivity option, such as 3G/4G. This error is caused by a network issue.
Regards,
Lebohang