Discovery Bank we are extremely disappointed

I am extremely disappointed with Discovery Bank, their service, their reaction time to ********** transactions, and in general their user friendliness. Any email contact we have had with them has been atrocious with their employee barely able to write decent english. It all has the feeling of some **** instead of the "world-class" experience we were promised. The obtuse way in which they dealt with the Discovery Miles aspect has left so much to be desired. Come on Discovery, we believed in you! What's happened!?!