Discovery Bank wants your money only.

Good day everyone. Today I would like to express my disgust for Discovery Bank.

Not only are most of the banks in RSA involved in the rand manipulation for profit gains, they as in the case with discovery bank who refuses to close accounts unless it's on there terms.

So the story starts as such. When I was banking through FNB and discovery was in partnership with FNB I was offered a Credit card. When the credit card expired I was told to order through the Discovery APP. Funny thing was I couldn't get the app on my phone because when it asks if you have an account and you select yes, they tell you you don't have an account and have to open another account. So I called Discovery and they refused to send me another card. So I told them that I will settle the debt and close the account. So when I settled the debt I forgot to call and close the account, my fault. So I requested closure of the account in the beginning of the month, where by they sent me an email with a settlement amount of R****** and was due in 3 days. I responded to the mail stating that the account can only be settled on the pay date 25th.

They didn't respond. Anyway, I still managed to ease the fund and settled the account two days after the deadline. On that same day I had a reply email stating that the account was not closed as I missed the dead line.

Discovery Bank continued to charge me account fees for an account they knew I was unable to make use of.

So Discovery was well aware the account was settled.

Discovery has no customers centricity, they all about the money. They will make money by any means possible.

If you are with or thinking about going a bank like Discovery where by they have no face time with customers, they don't care about customers and only about the cents they are able to steel. The App did not work for me and I was told to lie and say No I didn't have an account with discovery and then it would work. I tried it and everything led me to apply for a new credit card.

They ***** from the country and from thier own clients.

So think very carefully before joining Discovery. All they want is your money, they couldn't care about you as a customer.