KK
Kelvin K
1 reviews | Active since May 2018
27 Jun 2020, 11:46
Discovery Bank very poor service and bullying tactics!
Discovery bank has failed to close my account despite repeated requests, for more than half a year and are still debiting bank charges from my account despite numerous attempts to claim reversal. This is pathetic from such a bank I thought would raise the bar in the banking industry.
Do not open a Discovery Bank account if you’re not prepared to be trapped in there and get bul**** on a daily basis. I regret doing so and I would not want anyone to be in my situation.
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Replies (2)KK
Kelvin K's updateReviewer Update
08 Jul 2020, 12:08Not acceptable.
I do not remember anyone explains this to me except saying that the bank account closure function is not yet available. I’ve been contacting Discovery bank for more than 6 months and all you promised was to reverse the bank charges. Fair enough. Why then are all my calls to reverse bank charges being ignored. I call a few times every month and bank charges haven’t been reversed since January! If you were on the financial losing end of this, you would have corrected this way back but Discovery is reluctant to assist or resolve as they’re benefiting from the issues that are inconveniencing their clients. This is pathetic and I’ve lost all my respect for Discovery! I regret ever doing business with Discovery because there is no honesty and transparency.
I do not remember anyone explains this to me except saying that the bank account closure function is not yet available. I’ve been contacting Discovery bank for more than 6 months and all you promised was to reverse the bank charges. Fair enough. Why then are all my calls to reverse bank charges being ignored. I call a few times every month and bank charges haven’t been reversed since January! If you were on the financial losing end of this, you would have corrected this way back but Discovery is reluctant to assist or resolve as they’re benefiting from the issues that are inconveniencing their clients. This is pathetic and I’ve lost all my respect for Discovery! I regret ever doing business with Discovery because there is no honesty and transparency.
KK
Kelvin K's update08 Jul 2020, 12:08
Reviewer Update
Not acceptable.
I do not remember anyone explains this to me except saying that the bank account closure function is not yet available. I’ve been contacting Discovery bank for more than 6 months and all you promised was to reverse the bank charges. Fair enough. Why then are all my calls to reverse bank charges being ignored. I call a few times every month and bank charges haven’t been reversed since January! If you were on the financial losing end of this, you would have corrected this way back but Discovery is reluctant to assist or resolve as they’re benefiting from the issues that are inconveniencing their clients. This is pathetic and I’ve lost all my respect for Discovery! I regret ever doing business with Discovery because there is no honesty and transparency.
I do not remember anyone explains this to me except saying that the bank account closure function is not yet available. I’ve been contacting Discovery bank for more than 6 months and all you promised was to reverse the bank charges. Fair enough. Why then are all my calls to reverse bank charges being ignored. I call a few times every month and bank charges haven’t been reversed since January! If you were on the financial losing end of this, you would have corrected this way back but Discovery is reluctant to assist or resolve as they’re benefiting from the issues that are inconveniencing their clients. This is pathetic and I’ve lost all my respect for Discovery! I regret ever doing business with Discovery because there is no honesty and transparency.
KK
Kelvin K's updateReviewer Update
08 Jul 2020, 12:09Not acceptable.
I do not remember anyone explaining this to me except saying that the bank account closure function is not yet available. I’ve been contacting Discovery bank for more than 6 months and all you promised was to reverse the bank charges. Fair enough. Why then are all my calls to reverse bank charges being ignored. I call a few times every month and bank charges haven’t been reversed since January! If you were on the financial losing end of this, you would have corrected this way back but Discovery is reluctant to assist or resolve as they’re benefiting from the issues that are inconveniencing their clients. This is pathetic and I’ve lost all my respect for Discovery! I regret ever doing business with Discovery because there is no honesty and transparency.
I do not remember anyone explaining this to me except saying that the bank account closure function is not yet available. I’ve been contacting Discovery bank for more than 6 months and all you promised was to reverse the bank charges. Fair enough. Why then are all my calls to reverse bank charges being ignored. I call a few times every month and bank charges haven’t been reversed since January! If you were on the financial losing end of this, you would have corrected this way back but Discovery is reluctant to assist or resolve as they’re benefiting from the issues that are inconveniencing their clients. This is pathetic and I’ve lost all my respect for Discovery! I regret ever doing business with Discovery because there is no honesty and transparency.
KK
Kelvin K's update08 Jul 2020, 12:09
Reviewer Update
Not acceptable.
I do not remember anyone explaining this to me except saying that the bank account closure function is not yet available. I’ve been contacting Discovery bank for more than 6 months and all you promised was to reverse the bank charges. Fair enough. Why then are all my calls to reverse bank charges being ignored. I call a few times every month and bank charges haven’t been reversed since January! If you were on the financial losing end of this, you would have corrected this way back but Discovery is reluctant to assist or resolve as they’re benefiting from the issues that are inconveniencing their clients. This is pathetic and I’ve lost all my respect for Discovery! I regret ever doing business with Discovery because there is no honesty and transparency.
I do not remember anyone explaining this to me except saying that the bank account closure function is not yet available. I’ve been contacting Discovery bank for more than 6 months and all you promised was to reverse the bank charges. Fair enough. Why then are all my calls to reverse bank charges being ignored. I call a few times every month and bank charges haven’t been reversed since January! If you were on the financial losing end of this, you would have corrected this way back but Discovery is reluctant to assist or resolve as they’re benefiting from the issues that are inconveniencing their clients. This is pathetic and I’ve lost all my respect for Discovery! I regret ever doing business with Discovery because there is no honesty and transparency.