HvdM
Hennie van der Merwe
1 reviews | Active since May 2021
28 May 2021, 08:52
Discovery bank - verification nightmare
Tried to get assistance. The verification process that they have in place is so cumbersome, that I could not get assistance due to the fact that I could not be verified, even though I gave them all my personal info. Worse than government. Wish I never opened an account with them.
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Replies (1)
Discovery Bank's replyOfficial
28 May 2021, 11:41Good Day Hennie
Thank you for reaching out to us and bringing your concern forward.
The verification is a security for both us and all clients to make sure that we are giving information or assisting the right client.
We apologise foe the service received.
How can we assist you in this regard?
Regards
Sibongile
Thank you for reaching out to us and bringing your concern forward.
The verification is a security for both us and all clients to make sure that we are giving information or assisting the right client.
We apologise foe the service received.
How can we assist you in this regard?
Regards
Sibongile
Discovery Bank's reply28 May 2021, 11:41
Official
Good Day Hennie
Thank you for reaching out to us and bringing your concern forward.
The verification is a security for both us and all clients to make sure that we are giving information or assisting the right client.
We apologise foe the service received.
How can we assist you in this regard?
Regards
Sibongile
Thank you for reaching out to us and bringing your concern forward.
The verification is a security for both us and all clients to make sure that we are giving information or assisting the right client.
We apologise foe the service received.
How can we assist you in this regard?
Regards
Sibongile