1 reviews | Active since Feb 2012
Discovery Bank Useless with correct information
I have been harrassed non-stop, all day everyday for the passed 4 months. For some reason someone has used my cellphone number for their account. I ahve told them repeatedly to remove the number as it is incorrect, spoken to managers about the situation and even done several complaints through their system.
Nothing has changed. I still get calls and messages. I am harrassed to no end, all because they will not remove my number when I am not the person they are looking for.
I do not recommend ANYONE to use Discovery Bank, if this is how they treat information, then your information is not safe. Clearly they bought my information, as companies usually do, and decided to use my contact cause they needed 1.
I have opened a case of harrassment.
You can't even block them, cause they use different numbers and different areas. First its Joburg, next its PTA, now I have the numbers from Port Elizabeth trying....
We sincerely apologize that you are receiving calls from Discovery. Which Discovery department has been contacting you? And we will remove your cell number.
Regards,
Lebohang
We sincerely apologize that you are receiving calls from Discovery. Which Discovery department has been contacting you? And we will remove your cell number.
Regards,
Lebohang
According to our systems you do not have a Discovery Bank profile or no attempt of calls in our Bank profile showing that someone has attempted to contact you.
Regards,
Lebohang
According to our systems you do not have a Discovery Bank profile or no attempt of calls in our Bank profile showing that someone has attempted to contact you.
Regards,
Lebohang
I have opened a case of harassment and I will be talking to a lawyer next.
The simple fact that they do not wish to own up to their departments stupidity, shows exactly how they treat people, let alone customers...
I have records and recordings straight from managers from Discovery Bank, confirming that they have my number for some person named Vinesh, calling from the Credit Card Division about his overdraft...
Only to have "some" representative here say they have no record.
You have just dug your hole and now I will make sure it is your companies grave!
I have opened a case of harassment and I will be talking to a lawyer next.
The simple fact that they do not wish to own up to their departments stupidity, shows exactly how they treat people, let alone customers...
I have records and recordings straight from managers from Discovery Bank, confirming that they have my number for some person named Vinesh, calling from the Credit Card Division about his overdraft...
Only to have "some" representative here say they have no record.
You have just dug your hole and now I will make sure it is your companies grave!