1 reviews | Active since Aug 2020
Discovery Bank useless. Not Worth
I've being using Discovery products for more than 4 years and no complain, until they started the Discovery Bank.
I had previously a discovery card, and when it moved to Discovery Bank (automatically, I had to send out to them multiple times the same documents.
I was never able to login in the app, as it says I am not a client from Discovery bank, but the website works fine.
And now, I ad my card ******, I call Discovery Bank to have the card cancelled and get a new one, and they come with the information that my card was cancelled but they cannot issue a new one, because...well there is no reasons why, jsut the system cannot generate a new card.
So now I have an account with Discovery Bank, but no card to use. I have access to the online banking but not access in the app. I am just a number in the system to say they have clients but it is useless (at least for me, for them I am still a good statistic).
If you want to use Discovery Bank, feel free and wish you good luck but be aware their system has a lot of serious bugs and can impact you.
Before you wrote this I got 2 calla from 2 different agents about queries I did in the call centre and both agents (again) confirmed they cannot help me.
Which details you need from my side?
I will send privately my phone number
Regards
Before you wrote this I got 2 calla from 2 different agents about queries I did in the call centre and both agents (again) confirmed they cannot help me.
Which details you need from my side?
I will send privately my phone number
Regards
