CL
Chad L

1 reviews | Active since Aug 2020

29 Dec 2023, 12:29

Discovery Bank USELESS AND UNSAFE

Discovery Bank is the worst bank to bank with there employees don’t care I had a *****ulent transaction go off my account and it’s been on going for over a month and you can never get proper feedback from there consultants and they just don’t deliver proper service to there clients

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Replies (8)
Discovery Bank
Discovery Bank's reply02 Jan 2024, 07:05
Official
Hi Chad

Please elaborate on your query so I can assist you further.

Regards,
Yuvna

CL
Chad L's update09 Jan 2024, 09:57
Reviewer Update
Still waiting for an update????
CL
Chad L's update16 Jan 2024, 11:42
Reviewer Update
Can we please get this sorted out as soon as possible I cannot keep paying money that I did not spend!!!
CL
Chad L's update23 Jan 2024, 11:06
Reviewer Update
How long will this take it has been almost 3 months and I am running out of patience as my credit record is being dragged through the mud and it is frustrating!
Discovery Bank
Discovery Bank's reply30 Jan 2024, 16:27
Official
Hi Chad 

Our ***** team has advised that they have been in contact with you and are working on investigating your query. 
Once there is feedback our ***** team will reach out to you again. 

If you require any further assistance please do not hesitate to contact us on our toll free number ***and we will be more than happy to assist you further. We are open 24/7.

Your case on Hellopeter will now be closed. 

Have a good day further. 

Kind Regards,
Yuvna
CL
Chad L's update15 Feb 2024, 09:15
Reviewer Update
It’s been 3 weeks since I heard from discovery bank and this case has been open for over 3 months now and the issue is still not resolved I am getting annoyed now
CL
Chad L's update15 Feb 2024, 09:23
Reviewer Update
The fact that I am paying off this money at the same time is also ridiculous and discovery does not seem to care since there has been no update since the 26/1/2024
CL
Chad L's update22 Feb 2024, 12:15
Reviewer Update
Discovery Bank clearly does not care about customer service no one has responded to me on here for a whole week and I have not heard back from them in general for almost a month I am really getting annoyed with this pathetic service but they quick to send you notifications on when your minimum payments are due