DISCOVERY BANK TURNAROUND TIME / FEEDBACK ON A CASE IS NON-EXISTENT

I reported numerous ********** transactions on my Credit-card on 14 August 2020. My Credit-card was cancelled and on 17 August informed that a new card is being prepared. On 24 August a ***** case (ref no ***) was logged. I received a Dispute Form to complete on 27 August (Case no ***) and completed it the same day and sent it back. Of note is that transactions keep on being processed and declined on the canceled Credit-card. By 22 September, I now have sent three emails enquiring about the outcome of my query.