Discovery Bank Travel Issue

Dear Discovery Bank,

We have been trying to book an international multi city flight for 3 days now. We have spoken to about 25 consultants, been transferred from the travel desk to the bank numerous times, had promises of manager call backs, held the line for managers for more than 30minutes, been put on hold with consultants for more than an hour, sent emails to the travel desk without any resolve. I have spent money on airtime, the flight prices are increasing each day that goes past. The technical team had a ridiculous solution to troubleshoot with a different internet connection, I have changed devices, browser and internet connections 3 times without success. What do we do next? Attached the references for the calls with Discovery, at least the ones the consultants bothered to send me the reference.