Discovery Bank the worst service by far

The bank services sucks, I have trying to get my account sorted for the past four months. They do not respond and call irrespective. They gave an account number to pay my credit card, which i did, the next thing i receive a message that my account is due.

The discovery bank App does not work on my phone, I have been calling Discovery bank and they promise to come back to me to sort it but nothing for the past four months. I have not received a card that i was promised it will be sent to me, it is the crisis. I have lost count of all people i have spoken too.

When you call discovery bank, they will promise to return to you on a certain day buy nothing will ever happen. The call center agent cannot call you back because they are not allowed they claim.

Maybe it time Discovery Bank realize that check wheyher people are exercising or eating well does not translate to good customer service. Banking is sbout good customer service irrespective of my health or lifestyle

I am really shocked , they should have stayed with medical aid and leave their banking section with First National Bank.