DISCOVERY BANK the worse customer experience so far

Unfortunately, there is not a lower star than 1, as this describes my experience with the bank. I am struggling to open an account for months now. My first advisor disappeared after I filled in all my documents. I have then been in contact with another person who asked me to download the app. I did, and then my application expired for no reason after I accepted all T's & C's. I then phoned them and reapp**** for a bank account, this morning I received an SMS stating I need to log into the app to view the quote and accept it when I access the app, it just tells me "Congratulations, you have submitted all your documentation" and logs me out immediately. I had it with Discovery. I should rather take my business elsewhere.