MB
Michael B
1 reviews | Active since Nov 2018
13 Oct 2022, 15:13
Discovery Bank terrible bank
So I am extremely confused. I have been a Discovery Bank client way before Discovery decided to become their own bank when they were with FNB. So my card expires and I contact Discovery to find out why I was not sent a new card and they tell me I must join Discovery. Um wait how am I not a member of Discovery since when. Ever since Discovery went on its own their service has been terrible.
Well I guess since I am not a member of Discovery Bank I don't have to pay my account anymore.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
14 Oct 2022, 13:08Hi Michael
Please do pardon my delayed response.
You are asked to join the bank because it would be your first time on the banking app, since we are no longer underwritten by FNB and would need to sign on to our new platform to access features that will enable you to get a new card.
I do apologize for the frustration this migration has caused, I am here to assist with your onboarding and card replacement.
Regards,
Palehelo
Please do pardon my delayed response.
You are asked to join the bank because it would be your first time on the banking app, since we are no longer underwritten by FNB and would need to sign on to our new platform to access features that will enable you to get a new card.
I do apologize for the frustration this migration has caused, I am here to assist with your onboarding and card replacement.
Regards,
Palehelo
Discovery Bank's reply14 Oct 2022, 13:08
Official
Hi Michael
Please do pardon my delayed response.
You are asked to join the bank because it would be your first time on the banking app, since we are no longer underwritten by FNB and would need to sign on to our new platform to access features that will enable you to get a new card.
I do apologize for the frustration this migration has caused, I am here to assist with your onboarding and card replacement.
Regards,
Palehelo
Please do pardon my delayed response.
You are asked to join the bank because it would be your first time on the banking app, since we are no longer underwritten by FNB and would need to sign on to our new platform to access features that will enable you to get a new card.
I do apologize for the frustration this migration has caused, I am here to assist with your onboarding and card replacement.
Regards,
Palehelo
Discovery Bank's replyOfficial
14 Oct 2022, 13:58Hi Michael
Please pardon my delayed response.
I am sorry about the frustration this migration has caused you.
Since we are no longer underwritten by FNB, the new platform we are using requires you to get registered on our bank app so that you can get access to features that enable you to get a card replacement.
I am here to assist you with your onboarding process.
Regards,
Palehelo
Please pardon my delayed response.
I am sorry about the frustration this migration has caused you.
Since we are no longer underwritten by FNB, the new platform we are using requires you to get registered on our bank app so that you can get access to features that enable you to get a card replacement.
I am here to assist you with your onboarding process.
Regards,
Palehelo
Discovery Bank's reply14 Oct 2022, 13:58
Official
Hi Michael
Please pardon my delayed response.
I am sorry about the frustration this migration has caused you.
Since we are no longer underwritten by FNB, the new platform we are using requires you to get registered on our bank app so that you can get access to features that enable you to get a card replacement.
I am here to assist you with your onboarding process.
Regards,
Palehelo
Please pardon my delayed response.
I am sorry about the frustration this migration has caused you.
Since we are no longer underwritten by FNB, the new platform we are using requires you to get registered on our bank app so that you can get access to features that enable you to get a card replacement.
I am here to assist you with your onboarding process.
Regards,
Palehelo