Discovery Bank SUX

Discovery Bank has 0 customer service, 0 staff skills, and take 0 responsibility for their stuff ups.

process followed to the T to get assisted, call, email, send screenshots, call again, call again, call again, call again.

Nobody gives a ****!

The service is shocking and developers/Technical has 0 clue how their system works, call centre loves to give answers for the sake of giving answers, even if its not related at all.

I really would like a manager to get involved, not a team leader, someone who has to take accountability