Discovery Bank support and contact centre is useless.

It is so frustrating to get any help with Discovery Bank and their rewards. I tried to use the whatsapp chat but this option is not available for the banking department. I thought I would use this channel as I have been in training all day and just got a quick gap to sort this out. I asked for an e-mail address but was told they only work telephonically.

The agent then offered to put me through and the line was terrible. I found myself highly annoyed with having to repeat everything I was saying and eventually dropped the call after it went dead on the other end.

Here I am, holding for 5 mins after selecting the option to talk about general banking queries when I get the option to select wether I my query is regarding drive queries or fitness queries. So I hold for an operator and they tell me I called the wrong number. How could I call the wrong number if I had to verify myself through the banking app??

No I have been transferred again and the line is dead on the other end,

How can I get hold of somebody to help me with this issue.