Discovery Bank stinking Service Provision

I am struggling to get an updated Statememt from Discovery bank Since Friday. I made numerous calls with no results. The consultants have all a different story. I want to urge amy person who intents to open a bank account to stay far away from Discovery Bank. You can't even purchase pre-paid electricity from their Cellphone banking app although the facility is indicated on their Cellphone banking app. They also have limited products on offer unlike your Main Stream Banks like FNB. Discovery is my worst nightmare coming true. Their service stinks and there is no vision as far as the product offfers is concerned