PR
Parishma R
1 reviews | Active since Jun 2025
23 Jun 2025, 14:45
Discovery bank so disappointing
I had recently written a review on the service a friend of mine received from Discovery Bank, he was waiting on a payment due 2 months ago, and with the assistance from the previous review he had spoken to the correct person and was given that all is well funds will be reflected in the account in the next 2 days, we'll it's been 4 days and the same story, I don't understand it. Just frustrating and disappointing.
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Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
23 Jun 2025, 14:50Hi Parishma.
Thank you for reaching out to us.
I apologize for the inconvenience caused by this.
Please ask your friend to reach out to us so that we can look into this. He can reach out to us on any of our social media platforms, or he can contact our bankers on the number ***.
Regards,
Jabulile
Thank you for reaching out to us.
I apologize for the inconvenience caused by this.
Please ask your friend to reach out to us so that we can look into this. He can reach out to us on any of our social media platforms, or he can contact our bankers on the number ***.
Regards,
Jabulile
Discovery Bank's reply23 Jun 2025, 14:50
Official
Hi Parishma.
Thank you for reaching out to us.
I apologize for the inconvenience caused by this.
Please ask your friend to reach out to us so that we can look into this. He can reach out to us on any of our social media platforms, or he can contact our bankers on the number ***.
Regards,
Jabulile
Thank you for reaching out to us.
I apologize for the inconvenience caused by this.
Please ask your friend to reach out to us so that we can look into this. He can reach out to us on any of our social media platforms, or he can contact our bankers on the number ***.
Regards,
Jabulile
PR
Parishma R's updateReviewer Update
23 Jun 2025, 15:02Hi Jabulile
He has called in the same day last week to enquire about the issue, the person then said yes they was a hold up due to the trace ID, then told him all has now been sorted the funds are released from their side and he should expect payment anytime.,it has been 4 days since.
He has called in the same day last week to enquire about the issue, the person then said yes they was a hold up due to the trace ID, then told him all has now been sorted the funds are released from their side and he should expect payment anytime.,it has been 4 days since.
PR
Parishma R's update23 Jun 2025, 15:02
Reviewer Update
Hi Jabulile
He has called in the same day last week to enquire about the issue, the person then said yes they was a hold up due to the trace ID, then told him all has now been sorted the funds are released from their side and he should expect payment anytime.,it has been 4 days since.
He has called in the same day last week to enquire about the issue, the person then said yes they was a hold up due to the trace ID, then told him all has now been sorted the funds are released from their side and he should expect payment anytime.,it has been 4 days since.
PR
Parishma R's updateReviewer Update
23 Jun 2025, 15:18I do understand, what I'm saying is he has reached out to your finance team directly again today, as I am writing a review of where he is still standing currently with the situation.
PR
Parishma R's update23 Jun 2025, 15:18
Reviewer Update
I do understand, what I'm saying is he has reached out to your finance team directly again today, as I am writing a review of where he is still standing currently with the situation.