Discovery Bank should learn how to run a bank

If there was 0 stars.... My mother app**** for an account with discovery about 3 weeks ago. They have asked for a copy of her ID over 4 times. I have helped her upload to the app as will as submit via email after calling the call centre no less than 4 times. Due to FICA docs outstanding they have still not opened the account. Call centre is clueless. These guys are pathetic at banking. You should stick to business's that you know. She will be taking her money elsewhere other than these *********** fools!