Discovery Bank Shocking service!

Item: Discovery Bank
Rating: 1
Author: Mike R

Discovery Bank Complaint ***6 Refers. I app**** for a Credit card in February 2023 - it was declined, I was sent a platinum debit card which I never app**** for.

I have NEVER USED the account. Hundreds of rands of charges have been app**** to the card.

I have complained to your account Executive Nancy Mahlo on multiple occasion over the past 6 months to either provide me with proof I agreed to the terms or to downgrade my account to a NON FEE PAYING account. NO RESPONSE from ANYONE at Discovery bank.

I demand action in this matter.

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

13 Nov 2023, 11:02

Hi Mike

Thank you for reaching out.

I will look into this and provide feedback once received.

Regards,
Yuvna

Discovery Bank's reply13 Nov 2023, 11:02

Official

Hi Mike

Thank you for reaching out.

I will look into this and provide feedback once received.

Regards,
Yuvna

Discovery Bank's replyOfficial

13 Nov 2023, 11:34

I see that our Complaints Department is dealing with the matter and you should receive feedback from them directly.

Thank you,
Yuvna

Discovery Bank's reply13 Nov 2023, 11:34

Official

I see that our Complaints Department is dealing with the matter and you should receive feedback from them directly.

Thank you,
Yuvna