Discovery Bank Serice

I am utterly appauled , frustrated and disgusted at the service from Discovery Bank regarding me closing my Bank Account.

Not only did they go and change my vitality cashback banking details to the Discovery Bank Account , but I have also filled in the same form 3 times in order to change my vitality cah back details back to my original FNB bank account.

1. I have called multiple times asking for an update and nobody knows what is going on 2. I am told to fill in the same form to request a change in banking details to the original banking details. 3. I have filled in the form 3 times for no change to occur and for nobody to contact me with an update 4. My cash back money is paid into an account which one Discovery call centre agent tells me is closed and another says is active,

Discovery Bank , what is going on with your internal communication, It is a joke !

Please do the following:

1, Close my bank account 2. Change my vitality cashback details to my original FNB Account Details. 3, An update would be nice but I know customer service is challenging.