PS
Perusha S

1 reviews | Active since Nov 2022

29 Nov 2022, 13:19

Discovery Bank Savings A Lie

I needed to join Discovery Bank in order to use the travel benefit. Prior to joining, I had noticed on the website that it mentions for flights, 'If you are a Discovery Bank client only (without Vitality Health), you can save between 10% and 40%.' However this was not the case once I had joined with obtaining a basic account Gold Transaction account. I did not receive the Discovery Bank savings as stated above. On the Discovery Bank app it states,' Your current bank product doesn't qualify for a Vitality Money benefit.' It is quite deceiving that the savings are mentioned if you join Discovery Bank but no where does it mention which account is needed.

0
Replies (1)
PS
Perusha S's update01 Dec 2022, 10:57
Reviewer Update
Good Day Girshwin

Thank you for looking into this issue.
I currently receive 25% discount due to my Vitality Health status. The 10% that you have mentioned for having a Discovery Bank account, does not get added onto the 25%. So when I do book my travel, it is only the 25% discount reflected.
Please can you assist.Screenshot_***_bank.discovery.banking.production.release.jpg 216.09 KBimage.png 40.58 KB