AH
Alan H

1 reviews | Active since May 2019

03 Jul 2020, 14:21

Discovery Bank *******

Spoke to Discovery Bank about unauthorized deductions last month. Was told they are aware of problem but cannot resolve. They offered to reverse future deductions each month as and when they occur but would not be able to reverse the earlier months deductions. Month end has come and gone with another R900.11 deducted without refund. I'm closing my account. Cannot afford to bank with Discovery. So far this year I am almost R3000 out of pocket because they cannot fix their mistake.

0
Replies (1)
AH
Alan H's update19 Jul 2020, 09:21
Reviewer Update
Very pleased with Discovery reply. Being able to sit face to face with someone from the bank would have avoided a lot of frustration before resolve. Trying to get in contact with someone at bank also not the easiest.