DB
Divan B
1 reviews | Active since May 2025
07 May 2025, 09:23
Discovery Bank Review
They place you on hold and don’t come back to you when you have an account closing issue. They treat you bad when you desire to move banks because of their insane fees. So I don’t advise anyone to go to discovery bank
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Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
07 May 2025, 09:37Hey Divan
We appreciate your feedback.
I have reviewed your profile, and see that the operations team is awaiting your alternative bank details so we can transfer your funds. Please check your emails.
Kind regards,
Mpho.
We appreciate your feedback.
I have reviewed your profile, and see that the operations team is awaiting your alternative bank details so we can transfer your funds. Please check your emails.
Kind regards,
Mpho.
Discovery Bank's reply07 May 2025, 09:37
Official
Hey Divan
We appreciate your feedback.
I have reviewed your profile, and see that the operations team is awaiting your alternative bank details so we can transfer your funds. Please check your emails.
Kind regards,
Mpho.
We appreciate your feedback.
I have reviewed your profile, and see that the operations team is awaiting your alternative bank details so we can transfer your funds. Please check your emails.
Kind regards,
Mpho.
DB
Divan B's updateReviewer Update
08 May 2025, 05:51Hi Mpho actually I dit reply 2 May and 5 May to the email with my alternative bank details. But I see you did also deduct funds from my account that I really don’t appreciate as I made sure from the people I talked to that this won’t happen and you can go back to the calls as it is recorded. So please come with solution asap!
DB
Divan B's update08 May 2025, 05:51
Reviewer Update
Hi Mpho actually I dit reply 2 May and 5 May to the email with my alternative bank details. But I see you did also deduct funds from my account that I really don’t appreciate as I made sure from the people I talked to that this won’t happen and you can go back to the calls as it is recorded. So please come with solution asap!
Discovery Bank's replyOfficial
13 May 2025, 11:34Hi Divan
Thank you so much for your patience.
Your account has been successfully closed, unfortunately this may have seemed to take longer due to the holidays. We apologize for the inconvenience caused.
One of our consultants attempted to contact you yesterday afternoon, to no success.
Kind regards,
Mpho.
Thank you so much for your patience.
Your account has been successfully closed, unfortunately this may have seemed to take longer due to the holidays. We apologize for the inconvenience caused.
One of our consultants attempted to contact you yesterday afternoon, to no success.
Kind regards,
Mpho.
Discovery Bank's reply13 May 2025, 11:34
Official
Hi Divan
Thank you so much for your patience.
Your account has been successfully closed, unfortunately this may have seemed to take longer due to the holidays. We apologize for the inconvenience caused.
One of our consultants attempted to contact you yesterday afternoon, to no success.
Kind regards,
Mpho.
Thank you so much for your patience.
Your account has been successfully closed, unfortunately this may have seemed to take longer due to the holidays. We apologize for the inconvenience caused.
One of our consultants attempted to contact you yesterday afternoon, to no success.
Kind regards,
Mpho.