TT
Thembinkosi T
1 reviews | Active since Jun 2022
20 Sept 2024, 12:13
Discovery Bank POOR SERVICE!!!!
I’m not getting any service from Discovery with regards my ***** case. I’ve been calling the consultants are saying different things. My case is with the investigator and they don’t have direct line for the investigator I must wait for the investigator to call me. It’s now been a week until I decided to drop the case as I managed to solve it myself. Capitec bank has s waiting confirmation from Discovery to release the funds but no one is able to assist all the consultants blatantly say there’s nothing they can do! I will be closing my bank with Discovery after this and also cancel my medical aid with them as well
Helpful (0)
Replies (1)0
Replies (1)Discovery Bank's replyOfficial
01 Nov 2024, 15:34Hi Thembinkosi
Thank you for reaching out to us.
I am sorry for the experience you have had with us in regard to the ***** case.
Will you kindly confirm if you have received a call from the investigator assigned to your case?
Regards
Tsholofelo
Thank you for reaching out to us.
I am sorry for the experience you have had with us in regard to the ***** case.
Will you kindly confirm if you have received a call from the investigator assigned to your case?
Regards
Tsholofelo
Discovery Bank's reply01 Nov 2024, 15:34
Official
Hi Thembinkosi
Thank you for reaching out to us.
I am sorry for the experience you have had with us in regard to the ***** case.
Will you kindly confirm if you have received a call from the investigator assigned to your case?
Regards
Tsholofelo
Thank you for reaching out to us.
I am sorry for the experience you have had with us in regard to the ***** case.
Will you kindly confirm if you have received a call from the investigator assigned to your case?
Regards
Tsholofelo
