LG
Leon G
1 reviews | Active since Aug 2017
04 Jun 2024, 13:08
Discovery bank poor service don't waste your time joining
App**** on the Discovery banking app for a revolving credit facility was considering moving my salary,savings to Discovery bank but will not do so anymore.I app**** on the 26 May 2024 Discovery confirm a decision will be made in 48 hours but to date nothing has happened.Very poor service,will not recommend Discovery Bank,will surely be closing the credit card I have with them soon.
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Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
12 Jun 2024, 09:19Hi Leon
Thank you for reaching out.
I have contacted our Credit team and they have advised that your application appears to be stuck.
Thank you for reaching out.
I have contacted our Credit team and they have advised that your application appears to be stuck.
In order to move forward, you need to contact us on our toll-free number ***and we will be able to put you through directly to our Credit team who will be able to assist you further as they would need some information from you before assisting further.
Thank you,
Yuvna
Thank you,
Yuvna
Discovery Bank's reply12 Jun 2024, 09:19
Official
Hi Leon
Thank you for reaching out.
I have contacted our Credit team and they have advised that your application appears to be stuck.
Thank you for reaching out.
I have contacted our Credit team and they have advised that your application appears to be stuck.
In order to move forward, you need to contact us on our toll-free number ***and we will be able to put you through directly to our Credit team who will be able to assist you further as they would need some information from you before assisting further.
Thank you,
Yuvna
Thank you,
Yuvna
LG
Leon G's updateReviewer Update
12 Jun 2024, 09:54Don't bother cancel it,pathetic service
LG
Leon G's update12 Jun 2024, 09:54
Reviewer Update
Don't bother cancel it,pathetic service
Discovery Bank's replyOfficial
04 Jul 2024, 15:49We see that you have been assisted regarding your application.
If you have any further questions or concerns, please contact us on our toll-free number provided above and we will be more than happy to assist further.
Thank you,
Yuvna
If you have any further questions or concerns, please contact us on our toll-free number provided above and we will be more than happy to assist further.
Thank you,
Yuvna
Discovery Bank's reply04 Jul 2024, 15:49
Official
We see that you have been assisted regarding your application.
If you have any further questions or concerns, please contact us on our toll-free number provided above and we will be more than happy to assist further.
Thank you,
Yuvna
If you have any further questions or concerns, please contact us on our toll-free number provided above and we will be more than happy to assist further.
Thank you,
Yuvna