LG
Leon G

1 reviews | Active since Aug 2017

15 May 2026, 13:08

discovery bank poor service

Opened a Discovery bank and yesterday opened a Discovery savings account and transferred a substantial amount,I was considering moving my salary and other investments to Discovery so to keep everything with one bank instead spreading it with other banks and incurring more charges.So I also app**** for an increase in credit for a low amount and it was declined based on my affordability which is laughable as my debt is low and the amount calculated for fuel etc is overrated as I have a company vehicle and done pay for fuel never did for the last 15 years,also my spouse pays for life which Discovery should know as the policy is with them.Callee the consultant today she can't assist and says I must lodge a dispute,so I must beg Discovery for credit...will be settling accounts with Discovery which is minimal and close my Discovery bank account,thank you but no thank you Discovery bank...

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Replies (2)
Discovery Bank
Discovery Bank's reply15 May 2026, 13:19
Official
Hi there,

Thank you for your recent application and for allowing us the opportunity to review your request.

We understand that this outcome may be disappointing, and we’re truly sorry that we were not able to meet your expectations at this time.

Please know that each application is carefully assessed based on a range of factors to ensure responsible and sustainable lending. While this decision wasn’t in your favour, it doesn’t prevent you from applying again in the future should your circumstances change.

We appreciate your understanding and remain here to support you with any other banking needs you may have.

Kind regards,
Discovery Bank
LG
Leon G's update15 May 2026, 13:37
Reviewer Update
No need will be closing this useless account in the next month