Discovery bank poor service and customer communication

Item: Discovery Bank
Rating: 1
Author: Muhammad K

I redeemed my miles on Sunday using an in store voucher. The transaction was not successful. I am still waiting for Discover bank to refund my miles with bo feedback communicated through to the customer providing an update

Helpful (0)

Replies (1)

Discovery Bank's replyOfficial

03 Feb 2022, 10:08

Hi Muhammad

Thanks for reaching out to us.

I see that a dispute has been logged for you and i have escalated thi matter to our technical team for further assistance.

my apologies for any inconveniences this could have caused you.

Regards
Girshwin

Discovery Bank's reply03 Feb 2022, 10:08

Official