Discovery Bank Poor Service AGAIN!

So after waiting 6 weeks for my new card, Discovery Bank is doing their poor service again! A company I am consulting for transferred money (due to me) into my Discovery Card (when they were still working through FNB) on 4th August and it hasn't shown up in my account yet.

I mailed the Swift advice on 11 August and have had at least 7 calls with their 'customer service' to try and get them to sort this out as its my only income over Covid and cannot pay bills - including Discovery Life and Discovery Insurance which I cannot afford to lose. But I still wait. Promises to have it resolved and to call me back but never do. Can anyone share Adrian Gore's email with me as this service is shocking with no regard for what their customers may be experiencing. And please Discovery Bank - don't just write a pretty reply here. Lets have some action with a CALL FROM A MANAGER to advise when this will be sorted. Your communication when you switched from FNB to yourselves was zero and whilst this is a big problem for me, it's your problem to resolve it so please get the right people involved (that can make decisions) and sort it out.