CN
Clement N
1 reviews | Active since Dec 2021
27 Dec 2021, 21:48
DISCOVERY BANK POOR BAD SERVICE ,AND UNDERRATING ITS CLIENTS
This Bank has created stress and Anxiety over my life ,i didnt even have Christmas because my account has been blocked for 3 months , worse they called me and told me that they will take my money and send to someone i dont even know or have relationship after 3 months starvation while i have money.They never respond to my email when they 1st blocked my account never even call me ,i had to waste my airtime call them finding out what is happening submiting all my things ,they take weeks to respond .This bank is Nonsense bank doesn't even stand on the side of their clients taking instructions from other banks where i dont even bank .
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Discovery Bank's replyOfficial
30 Dec 2021, 18:11Hi Clement
Thanks for reaching out to us.
I have looked into this matter and can confirm that this issye has been handed over to our ***** investigation unit as we have traced ********** activity on your account. Unfortunately, due to the nature of this matter we will not unblock your account until our investigation is completed.
Should you need any further information regarding this issue, please feel free to contact us directly.
Regards
Girshwin
Thanks for reaching out to us.
I have looked into this matter and can confirm that this issye has been handed over to our ***** investigation unit as we have traced ********** activity on your account. Unfortunately, due to the nature of this matter we will not unblock your account until our investigation is completed.
Should you need any further information regarding this issue, please feel free to contact us directly.
Regards
Girshwin
Discovery Bank's reply30 Dec 2021, 18:11
Official
Hi Clement
Thanks for reaching out to us.
I have looked into this matter and can confirm that this issye has been handed over to our ***** investigation unit as we have traced ********** activity on your account. Unfortunately, due to the nature of this matter we will not unblock your account until our investigation is completed.
Should you need any further information regarding this issue, please feel free to contact us directly.
Regards
Girshwin
Thanks for reaching out to us.
I have looked into this matter and can confirm that this issye has been handed over to our ***** investigation unit as we have traced ********** activity on your account. Unfortunately, due to the nature of this matter we will not unblock your account until our investigation is completed.
Should you need any further information regarding this issue, please feel free to contact us directly.
Regards
Girshwin