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SJ
Sean J

1 reviews | Active since Oct 2014

13 Nov 2024, 18:14

Discovery bank poor all round

Worst bank! I'm going to cancel my car and home insurance with them purely based on the fact that their bank associates refuse to deal with me via phone. They hide behind apps. Ridiculous!!

0
Replies (3)
Discovery Bank
Discovery Bank's reply15 Nov 2024, 14:12
Official
Hi Sean 

Thank you for reaching out.

Kindly elaborate on your query, so I can assist you further. I see you have app**** for credit, is that what you would like assistance with?

Regards,
Yuvna
SJ
Sean J's update15 Nov 2024, 14:32
Reviewer Update
Hi Yuvna, it's been too frustrating to deal with the banking section. Your insurance and healthcare departments are way better. I've already cancelled my car insurance today. Will probably move my buildings insurance as well. I wanted the card (I actually had the card up until earlier this year but I wasn't using it). I wanted to add this to my insurances and healthcare cover etc and put everything in 1 basket. Was also thinking of moving my preservation fund. Anyway that ship has sailed. Poor service from some of your associates truly.

Sean
Discovery Bank
Discovery Bank's reply18 Nov 2024, 14:27
Official
Hi Sean

I am sorry about your experience with us. 

If in the future you need any assistance, do not hesitate to contact us on our toll-free number ***and we will be more than happy to assist. We are open 24/7.

Have a good day further.

Thank you,
Yuvna