JD
JD D
1 reviews | Active since Mar 2009
15 Dec 2021, 14:41
Discovery Bank - Pathetic Service Round 2
People reading this, DO NOT open an account with Discovery bank EVER! You will receive extremely POOR service!! I'm regretting opening an account with Discovery Bank as they advertise and promise such good service but you will be very disappointed, because you will receive terrible service. Their communication is non-existing. They always say they will escalate something and someone will call you back, that never happens. You send them emails, they just ignore it. To avoid yourself a lot of pain and anger and wasting your time with this company rather go to their competitor Tyme bank. Trust me you will bet better off!
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Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
15 Dec 2021, 14:44Good day Johan
Thanks for reaching out.
I'm sorry to hear about the experience you had thus far with Discovery Bank but I'd love to assist you with any query you have.
Kind regards
Nicolene
Thanks for reaching out.
I'm sorry to hear about the experience you had thus far with Discovery Bank but I'd love to assist you with any query you have.
Kind regards
Nicolene
Discovery Bank's reply15 Dec 2021, 14:44
Official
Good day Johan
Thanks for reaching out.
I'm sorry to hear about the experience you had thus far with Discovery Bank but I'd love to assist you with any query you have.
Kind regards
Nicolene
Thanks for reaching out.
I'm sorry to hear about the experience you had thus far with Discovery Bank but I'd love to assist you with any query you have.
Kind regards
Nicolene
JD
JD D's updateReviewer Update
15 Dec 2021, 14:51Contact me if you would like to try and assist. I'm done trying to contact Discovery Bank because no one is helping. Just empty promises.
JD
JD D's update15 Dec 2021, 14:51
Reviewer Update
Contact me if you would like to try and assist. I'm done trying to contact Discovery Bank because no one is helping. Just empty promises.
Discovery Bank's replyOfficial
19 Dec 2021, 15:40Good day Johan
As per our telephonic conversation, I'm happy to hear that the issue has been sorted and I do apologise for the lack of communication received by the relevant team.
It's being dealt with.
I wish you and your family a very merry Christmas and a happy new year.
Kind regards
Nicolene
As per our telephonic conversation, I'm happy to hear that the issue has been sorted and I do apologise for the lack of communication received by the relevant team.
It's being dealt with.
I wish you and your family a very merry Christmas and a happy new year.
Kind regards
Nicolene
Discovery Bank's reply19 Dec 2021, 15:40
Official
Good day Johan
As per our telephonic conversation, I'm happy to hear that the issue has been sorted and I do apologise for the lack of communication received by the relevant team.
It's being dealt with.
I wish you and your family a very merry Christmas and a happy new year.
Kind regards
Nicolene
As per our telephonic conversation, I'm happy to hear that the issue has been sorted and I do apologise for the lack of communication received by the relevant team.
It's being dealt with.
I wish you and your family a very merry Christmas and a happy new year.
Kind regards
Nicolene