LR
Louis R
1 reviews | Active since Oct 2019
23 Nov 2021, 11:04
Discovery Bank - Pathetic
I am absolutely disgusted with Discovery Bank’s customer service. After my 3rd call to them from 8am enquiring about my salary not reflecting they tell me that they have technical issues. This is after 10:30 and after telling me that they will call me back and not calling. I am so disappointed, looks like they are more focused on vaccinations rather than customer service.
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Discovery Bank's replyOfficial
23 Nov 2021, 11:29Hi Louis Thank you for reaching out to us. We are aware that your payment has not yet been posted to your account. We are working on resolving the matter as soon as possible. We apologise for the inconvenience this has caused. For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist. RegardsThuli
Discovery Bank's reply23 Nov 2021, 11:29
Official
Hi Louis Thank you for reaching out to us. We are aware that your payment has not yet been posted to your account. We are working on resolving the matter as soon as possible. We apologise for the inconvenience this has caused. For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist. RegardsThuli